JoyMakers Media, LLC (“Company”) respects your privacy and is committed to protecting the personal information you share with us.

This Online Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit joymakersmusic.com and any related websites, digital courses, applications, or online services operated by the Company (collectively, the “Site”).

Please also review our Terms of Service at joymakersmusic.com/terms, which govern your use of the Site.

Information We Collect

As a general policy, personally identifiable information such as your name or email address is not automatically collected simply because you visit the Site.

Like most websites, we automatically collect certain technical information, including your browser type, operating system, IP address, device information, referring pages, and general usage data. This information helps us improve the performance, security, and functionality of the Site.

We may also collect information that you voluntarily provide when you purchase a product, create an account, subscribe to our mailing list, download resources, complete a form, register for a course or event, contact us, or otherwise communicate with us. This information may include your name, email address, mailing address, payment information (processed through third-party payment providers), and any other information you choose to provide.

How We Use Your Information

We use the information we collect to operate and improve our products and services, process purchases, provide customer support, communicate with you about your account or purchases, send newsletters or promotional communications when you have opted in to receive them, personalize your experience, improve the Site, maintain security, comply with legal obligations, and protect our rights and property.

We do not sell or lease your personally identifiable information to third parties.

We may share information with trusted service providers who perform services on our behalf, including website hosting, payment processing, email delivery, analytics, customer support, and related business operations. These providers may access your information only as necessary to perform those services and are expected to safeguard your information appropriately.

Payment information is processed by third-party payment processors. JoyMakers Media, LLC does not store complete payment card information.

Legal Disclosures

We may disclose personal information if we believe in good faith that doing so is necessary to comply with applicable law, respond to legal process, enforce our agreements, protect the rights or safety of the Company or others, investigate fraud or security issues, or otherwise protect our legal interests.

Children’s Privacy

JoyMakers creates educational content intended to be enjoyed by children under the supervision of parents, caregivers, educators, or other authorized adults.

Our websites and purchasing systems are intended to be used by adults. We do not knowingly collect personal information directly from children without any consent required under applicable law. Parents or legal guardians are responsible for creating accounts, making purchases, and supervising children’s use of the Site.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us. If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete that information.

Cookies and Similar Technologies

The Site uses cookies and similar technologies to improve functionality, remember user preferences, maintain secure sessions, understand how visitors use the Site, and improve the overall user experience.

Most web browsers allow you to manage cookie preferences or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the Site.

We do not sell or share personal information collected through cookies for cross-context behavioral advertising as those terms are defined under applicable law.

Third-Party Services and Links

The Site may contain links to third-party websites or utilize third-party services, including payment processors, analytics providers, video hosting platforms, and email service providers.

JoyMakers Media, LLC is not responsible for the privacy practices or content of third-party websites or services. We encourage you to review the privacy policies of any third-party services you choose to use.

Marketing Communications

If you subscribe to receive marketing emails, newsletters, or other promotional communications, you may unsubscribe at any time by following the unsubscribe instructions included in those communications or by contacting us at [email protected].

Transactional communications regarding purchases, account activity, or customer service may still be sent when necessary.

Data Security

Protecting your personal information is important to us. We use commercially reasonable administrative, technical, and organizational safeguards designed to protect the information we collect.

However, no method of transmitting information over the Internet or storing electronic information can be guaranteed to be completely secure. Accordingly, while we strive to protect your information, we cannot guarantee its absolute security, and you transmit information at your own risk.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

JoyMakers Media, LLC

Pittsfield, Massachusetts, USA

Information you provide through general email inquiries will be used only to respond to your inquiry and for ordinary business purposes.

Changes to This Privacy Policy

The Company may update this Online Privacy Policy from time to time. Any changes will be posted on this page together with an updated “Last Updated” date.

Your continued use of the Site following the posting of changes constitutes your acceptance of the revised Privacy Policy.

Last Updated: July 13th, 2026